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Online scammers are constantly developing new schemes and using phishing attacks with the aim of tricking you into giving up your personal and financial information, which can put your savings at risk. That’s why we’re committed to providing you with the latest information and tips to help you protect yourself from these fraudulent schemes.

What Are Phishing Attacks?

Phishing is a type of online fraud where scammers pretend to be legitimate organizations like banks or other financial institutions. Their aim is to trick individuals into disclosing sensitive information such as passwords, usernames, debit card numbers, CVV, BVN, and other personal details.

You may receive emails, phone calls, SMS, or direct messages from sources claiming to be Keystone Bank, asking for personal information under the pretext of fixing a problem detected in your bank account. Please be cautious and do not fall for these tricks!

How Does Phishing Affect you?

If you unintentionally or negligently disclose your login credentials or other personal information to a scammer, they can gain unauthorized access to your bank account.

Once they access your account, they may steal money, carry out unauthorized transactions, or even commit identity theft by using your details to open new accounts or apply for loans.

How To Protect Yourself?

  1. Be Skeptical: Always be cautious when you receive unexpected emails, text messages, or phone calls asking for personal or financial information. Keystone Bank will never ask you to provide sensitive information via email or text.
  2. Verify the Source: Before clicking on any links or providing information, verify the sender’s identity. Check the email address or phone number against our official contact information. Some scammers might even go as far as to impersonate the bank via social media. These are our only official social media handles so beware of messages from other fake handles.
  • Instagram – @keystonebankng
  • Facebook – Keystone Bank
  • X – @keystonebankng
  • LinkedIn – Keystone Bank Limited

Also look out for spelling errors or unusual formatting, as these could be signs of a phishing attempt.

  1. Use Strong Passwords: If you use KeyMobile, create strong, unique passwords and change them regularly. Avoid using easily guessable passwords such as your birthday, anniversary or reusing passwords across multiple accounts, as this can make it easier for scammers to access your information.
  2. Enable Two-Factor Authentication (2FA): KeyMobile offers 2FA as an additional layer of security for your financial transactions so enable it today.
  3. Keep Software Updated: Make sure to keep your computer, smartphone, and other devices up to date with the latest security patches and antivirus software. This can help protect against malware and other online threats that scammers may use to target your bank account.
  4. Monitor Your Accounts: Your bank statement is not just to check how much you’ve spent throughout the month; you must review it regularly for any suspicious activity. If you notice any unauthorized transaction do not hesitate to report to us immediately via email – co ntactcentre@keystonebankng.com